What is better Helpdesk Pilot or LiveHelpNow? With different features, pricing, conditions, and more to check, choosing the right Help Desk Software for your company is tricky. But by working with our system, you can easily match the characteristics of Helpdesk Pilot and LiveHelpNow including their general rating, respectively as: 7.2 and 7.3 for overall score and 99% and N/A% for user satisfaction.
You can also assess them feature by feature and see which program is a more effective fit for your company. Remember to ask for a demo first before opting in for a plan to experience how the software works in practical situations.
If you have to quickly decide on the optimal according to our experts we advise you examine the following products: .
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
Both Helpdesk Pilot and LiveHelpNow were tested by a panel of independent SaaS experts who carried out a full examination of all crucial elements of each solution. Their ultimate rating was prepared by means of unique SmartScore algorithm which calculates an individual partial score to every element like: main features, customer support, mobile support, security, user satisfaction as well as media presence. Here at FinancesOnline we realize useful features are not the only factor crucial to a business so we do our best to pay attention to all sides of a app prior to coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
