BMC FootPrints
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ultra clean and intuitive user interface
- Designed for simplicity
- Engineered for performance
- Designed to adapt to your company’s requirements
- Manage requests sent via email
- Customize priority
- End-user web interface
- Extend the functionality of the help desk
- Template-based notifications
- Staff and category signature
- Tags and due dates
- Dashboard for starters
- Private notes for collaboration
- Smart rules
- Conversational view
- Single response, multiple actions
- Reply to tickets via email
- Visually informative
- Quality of service
- Utilize data within reports
Pricing Info
Pricing Info
Annual subscription fee for Helpdesk Pilot:
Lite Edition – $895
- 5 categories
- Maximum staff: 20
Pro Edition – $1195
- 10 categories
- LDAP integration
- Maximum staff: 30
Enterprise Edition – $1495
- Unlimited categories
- LDAP integration
- SLA management
- Re-branding rights
- Maximum staff: no limit
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
Integrations
Integrations
The tool integrates with a lot of platforms, including:
- Google Apps
- MS Exchange Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Verizon, Capgemini, Swarco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Great for Customer Support and IT Help Desk Management.
Company Email
support@helpdeskpilot.com
Contact No.
Company's Address
Helpdesk Pilot Comparisons
Popular Helpdesk Pilot Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Incident and problem management
- Visualization and reporting
- Knowledge management
- Mobile access
- Executive dashboards and business analytics
- Strong user community
Pricing Info
Request a quote directly from BMC FootPrints to get more pricing details.
Integrations
EasyVista offers integration with the following business systems and applications:
- Bomgar
- Cherwell Support
- Flycast
- Single Sign-On
- Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
Company Email
education@bmc.com
Contact No.
Company's Address
2103 CityWest Boulevard
Houston, Texas 77042
BMC FootPrints Comparisons
Popular BMC FootPrints Alternatives
It may not always be enough to just compare Helpdesk Pilot and BMC FootPrints with one another. While specific tools, pricing plans and customer comments are all important and should be considered when making a final decision, you should also take a look at the recognition and awards merited by each solution. Very often a less popular software may turn out to be a good choice that was a winner of many SaaS awards such as our Supreme Software Award which shows that regardless of lesser market presence it’s a significant contender to the products that rule the market.
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