What is better HelpCrunch or Supportbench? Finding the appropriate Customer Support Software product is as easy as contrasting the good and weaker functions and terms offered by HelpCrunch and Supportbench. Here it's also possible to match their general scores: 8.7 for HelpCrunch vs. 8.0 for Supportbench. Or you can look at their general user satisfaction rating, 100% for HelpCrunch vs. 93% for Supportbench.
We suggest that you put some effort and analyze their differences and figure out which one is the better option for your organization. Moreover. don’t forget to consider your company’s or industry’s special circumstances, such as, a multilingual app for a global company or a mobile app to help you work on the go.
At the moment, the most significant services in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
FB Messenger
Facebook
Twitter
Google+
WhatsApp
Viber
Telegram
Skype
Slack
WordPress
Magento
Google Tag Manager
Google Analytics
Shopify
Tumblr
Squarespace
PrestaShop
Jimdo
3dcart
SpaceCraft
OpenCart
Big Cartel
Fluid App
Drupal
Joomla
Zapier
Salesforce
Zendesk
Zoho
Mixpanel
Segment
Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
Supportbench provides enterprise pricing plans for small and medium-sized businesses. You can purchase a plan for as low as $40/agent/month. Here are the details:
Supportbench – Starts from $40/agent/month ($32 for annual billing)
If you are still having doubts about which software will perform best in your case it might be a good idea to take a look at each service’s social metrics. Such metrics are usually a way to see how popular every software is and how large is its online presence. For instance HelpCrunch Twitter profile has currently 218 followers. At the same time Supportbench Twitter is followed by 3769 people.
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