What is better Help Scout or Service Creatio? Comparing products for the top Help Desk Software doesn't have to be tough. On our review platform, we enable you to match Help Scout and Service Creatio and right away analyze their distinct features. We allow you to examine their functions, supported devices, customer support, prices, terms, plus more.
You can even assess their overall score (8.9 for Help Scout vs. 8.6 for Service Creatio) and overall customer satisfaction level (98% for Help Scout vs. 100% for Service Creatio). Spend some time and assess your top alternatives and discover which one is best for your company. You should also check the vendor’s credibility; are they reliable and will they still be on the market in a few years time?
We did our best to prepare reviews of all popular services available on the market, but among them these three caught our special attention: .
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Up to 10 Users
Unlimited messages & storage
1 Mailbox
1 Docs knowledge base
Reports (30 days of history)
Saved Replies
Beacon
Following
@mentions
Outstanding 24×6 Support
No Help Scout branding
iOS & Android App
Two-factor authentication
Standard – $20/user per month or $15/user per month (billed annually)
Unlimited Users
Unlimited messages & storage
5 Mailboxes
1 Docs knowledge base
All Basic features, plus:
Workflows
Satisfaction Ratings
Office Hours
50+ integrations
API Access
Plus – $35/user per month or $27/user per month (billed annually)
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
Almost as essential as functionalities and user support quality are pricing packages offered by Help Scout and Service Creatio. Even though cost should not be the only element it’s surely a significant thing to consider. You should try to find a flexible pricing plan that can be matched with your business size and easily scaled up if your business expands. Be sure that you don’t pick plans that include additional tools that you won’t find useful and always try to get in touch with the vendor directly as enterprises can frequently benefit from more affordable prices. You should also try out a free trial or demo of each app to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to invest any money and offers a solid overview of what it feels like to work with Help Scout and Service Creatio.
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