What is better Help Scout or Cayzu? Choosing the right Help Desk Software for your business is difficult with too much functions, choices, and offers to consider. On the other hand, depending on our website will help you to cut down the selection steps by getting all key apps in a single place.
As an illustration, you can match Help Scout and Cayzu for their functions and overall scores, in this case, 8.9 and 8.2, respectively. Similarly, you can compare which one has better general user satisfaction rating: 98% (Help Scout) and 100% (Cayzu) to determine which solution is the better option for your organization. Don’t just buy the solution with the lowest price, but the solution that offers the best value.
We realize that not all people have the time to test a wide range of different services, so we prepared a list of recommendations that you may find useful. Our top choices for the category are: .
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Up to 10 Users
Unlimited messages & storage
1 Mailbox
1 Docs knowledge base
Reports (30 days of history)
Saved Replies
Beacon
Following
@mentions
Outstanding 24×6 Support
No Help Scout branding
iOS & Android App
Two-factor authentication
Standard – $20/user per month or $15/user per month (billed annually)
Unlimited Users
Unlimited messages & storage
5 Mailboxes
1 Docs knowledge base
All Basic features, plus:
Workflows
Satisfaction Ratings
Office Hours
50+ integrations
API Access
Plus – $35/user per month or $27/user per month (billed annually)
Code Firefox, Hamilton Insurance, US DataVault, Corporate Backup
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cayzu is a cloud-based help desk platform with a smart ticket system and robust customer support tools. The platform helps you track tickets and conversations, allowing you to manage support inquiries from one cloud-based portal. Automated rules and workflows also organize your support ticket queue, so you can provide faster, more efficient customer service.
When you test various Help Desk Software solutions you shouldn’t simply explore their features list and offered pricing plans. Keep in mind the software must be meeting your standards and business so the more flexible their offer the better. Check what platforms are supported by Help Scout and Cayzu and make sure you will get mobile support for whatever devices you work on in your company. You should also learn which languages and geographies are supported, because this might be a deal breaker for many businesses.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
