What is better HappyFox or Glassix? The best Customer Support Software is a program that can tackle your company’s specific requirements. It’s easy to find which option is best suited for your business if you assess a wider range of products before you decide which one is the best.
As an example, HappyFox and Glassix are scored at 8.8 and 8.6, respectively, for overall quality and performance. Likewise, HappyFox and Glassix have a user satisfaction rating of 94% and 96%, respectively, which indicates the general response they get from customers. Even better, get in touch with a current customer of the software and ask for their opinion concerning the application in question.
We are aware that not all companies have enough time to try out dozens of various services, so we created a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
Glassix integrates with the following business applications:
Salesforce
Zapier
HubSpot
Oracle CRM
Slack
The software is also equipped with an open API, allowing smooth integration with any product with an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nintendo, Avis, Estee Lauder
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Glassix offers unparalleled customer service automation, employing advanced AI technology to simplify interactions, enhance efficiency, and provide exceptional support experiences.
You shouldn’t count on just a broad set of functionalities and adjustable pricing packages from a popular Customer Support Software. Almost as essential as main features is a trustworthy customer support. You want to guarantee that when you have any questions about HappyFox or Glassix, or you run into a problem, or perhaps you’ll want to ask for a certain revision or functionality beneficial to your business you can trust in a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you are able to benefit from personal training or at least an FAQ you can use.
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