TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Contacts Database
- Project Management
- Task Management
- Potential Customers Funnel
- Sales Management
- Stock Management
- Daily Tasks Management
- Tasker Integration
- Email Integration
- Telephony Integration
Pricing Info
Pricing Info
Hanna CRM has two offerings for enterprise pricing, each with its own set of unique features. You can look at their inclusions below and decide which one is the best for your organization.
Optimal – €17/month
- Dashboard
- Contacts
- Leads
- Tasks
- Calendar
- Objects
- Opportunities
- Tasker Integration
Maximum – €20/month
- All Optimal Features
- Projects
- Invoices
- Items
- Expenses
- Contracts
- Reports
- Knowledge Base
- Support
Integrations
Integrations
Hanna CRM can integrate with the following platforms and services:
- IMAP
- Google Calendar
- Zapier
- Tasker
- 3CX
Hanna CRM has REST API for further integration requirements as well.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
GRIFS AG, VikingDome, Panama Food Garden
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A straightforward CRM system that makes work more efficient and enjoyable with its clean and visually appealing interface.
Company Email
info@hannacrm.lt
Contact No.
Company's Address
Hanna CRM
Ateities IT, Ltd.
Mokslininkų st. 2A
Vilnius LT-08412
Lithuania
Hanna CRM Comparisons
Popular Hanna CRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
Almost as crucial as useful features and customer support level are pricing packages provided by Hanna CRM and TeamSupport. While cost should not be a deciding aspect it’s definitely a significant thing to think about. You should count on a flexible pricing plan that can be adjusted to your team size and painlessly scaled up if your company develops. Be sure that you don’t opt for plans that include complex functionalities that you won’t find a use for and always make an effort to get in touch with the vendor directly because enterprises can often benefit from more affordable prices. You should also try out a free trial or demo of every product to spend at least some time using it. It’s a valuable experience that doesn’t require you to pay any money and offers a practical overview of what it’s like to work with Hanna CRM and TeamSupport.
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