TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Sales Dashboard
- Contacts and Customer Relationship Management
- Opportunity and Deal Management
- Task Management
- Call Queue Managment
- Calendar Events
- File and Document Management
- Email Intelligence and Integration
- Status Board Analytics
- Metrics and History Reporting
- Sales Reporting and Analytics
- Inventory Management
- Invoicing and Quotes
- Purchase Order Management
- Payment Processing
- Receipt and Expense Tracking
Pricing Info
Pricing Info
Gro CRM offers three CRM plans for users to choose from. Give the details a look, and select the best plan for your company:
Gro CRM Solo: $14.99 (Annualy or monthly)
- Contatcs and accounts
- Deals
- Task management
- Documents management
- Calendar
- Tags
- Notifications
- Email integration
Gro CRM Basic: $24.99 (Annualy or monthly)
- All Solo features
- Inventory management
- Order management
- Quotes and invoices
- Reports
- Data exports
Gro CRM Pro: $49.99 (Annualy or monthly)
- All Basic features
- Role based permissions
- Call center management
- Expenses and receipt tracking
- Geo location – Maps & Directions
- Status & Scoring
Integrations
Integrations
Gro CRM integrates with the following business systems and applications:
- Apple iCloud Drive
- Apple Maps
- Integrated Phone, Messaging, and FaceTime
- Apple Pencil
- Apple Smart Keyboard
- WordPress
- Stripe
- Gro CRM REST API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Gro CRM is a customer relationship management solution created for small businesses and is built to work exclusively with Mac and iOS devices.
Company Email
sales@grocrm.com
Contact No.
Company's Address
101 California St., Suite 2710
San Francisco, California 94111
USA
Gro CRM Comparisons
Popular Gro CRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
You should keep in mind that even though both Gro CRM and TeamSupport may provide a top quality array of features every app may be created for a different business size. If you are analyzing various solutions you should give some attention to a company type they are catering to. Specific functionalities might scale up with no problem for big enterprises but if you own a small or mid-sized company it’s usually more sensible to avoid paying for advanced features that you might never have a chance to use.
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