What is better GoToAssist or GoTo Resolve? Buying the ideal Customer Support Software product is all about comparing numerous solutions and identifying the top program for your specific needs. Our proprietary process gives you a fast look at the general rating of GoToAssist and GoTo Resolve. For general quality and performance, GoToAssist scored 7.4, while GoTo Resolve scored 8.2. On the other hand, for user satisfaction, GoToAssist earned 90%, while GoTo Resolve earned 96%.
Below it's also possible to look at their characteristics, terms, plans, etc. to determine what application will be more appropriate for your needs. An important element to check is if the software can toggle on/off limitations on different types of users to secure any confidential business data.
At this time, the top services in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
In the event you continue having doubts about which software will work best for your business it may be a sound idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular a given software is and how big is its online presence.For example, if you analyze GoToAssist LinkedIn page you’ll see that they are followed by 0 users. In case of GoTo Resolve the amount of followers on their LinkedIn page is 73837.
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