What is better GoToAssist or Gigya? You have so many Customer Support Software options in today’s market that deciding on the best product may be difficult. On our comparison page, you can actually evaluate the functions, pricing conditions, available plans, and more details of GoToAssist and Gigya.
You can examine their score (7.4 for GoToAssist vs. 7.5 for Gigya) and user satisfaction level (90% for GoToAssist vs. 97% for Gigya). The scores and ratings provide you with a general idea how these two software products perform. Moreover, make sure if the application can integrate with your current business apps to promote greater productivity.
Our experts made sure to review all popular Customer Support Software products available out there, but among them these three caught our special attention: Zendesk, Freshdesk, Freshdesk Omni.
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
Both GoToAssist and Gigya were reviewed by a panel of reliable SaaS experts who conducted a detailed analysis of all core aspects of every software. Their total score was prepared by means of unique SmartScore system that calculates a separate partial score to each element including: main functionalities, client support, mobile support, security, customer satisfaction and reviews in other media. We realize useful features are not the only factor crucial to a business so we do our best to pay attention to all sides of a solution prior to coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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