GoToAssist
vsCozTel
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Access and control unattended computers
- Annotation tools
- Control Mac and PC computers
- Customer-initiated support
- File transfer
- In-session chat
- Integrated service desk module
- Integration APIs
- Integration with Get Satisfaction communities
- Mobile device remote support
- Multi-monitor navigation
- Multi-session support
- Remote Desktop Support (RDP)
- Remote diagnostics
- Session recording
- Session reporting
- Support from iPad or Android device
- Team-based support
- Two-way screen sharing
- Unlimited live end-user support
Pricing Info
Pricing Info
GoToAssist offers 2 pricing plans:
GoToAssist Plan – $69/mo (monthly) or $55/mo (billed annually, save 20%)
- Single User
- Named License
- 100 Unattended Machines
- Chat
- Diagnostics
- File Transfer
- Remote Control
- Screen Sharing
- Session Recording/Save Notes
GoToAssist Concurrent Plan – $124/mo (monthly) or $99/mo (billed annually, save 20%)
- Ideal for Teams
- Concurrent License
- 1,000 Unattended Machines
- Includes all features of GoToAssist Plan
Integrations
Integrations
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
Company Email
Contact No.
Company's Address
Citrix Headquarters, 4988 Great America Parkway, Santa Clara, CA 95054, United States
GoToAssist Comparisons
Popular GoToAssist Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Avatar Dialer
- Recording Portal
- Internal Chat
- TPS/DNC Filtering
- Web Phone
- Voice Broadcasting
- PCI Compliance
- Predictive Dialer
- Power Dialer
- Progressing Dialer
- Integrations
- Auto Call Distribution
- Interactive Voice Response (IVR)
- Display Local Caller ID
Pricing Info
Contact Coztel for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
CozTel integrates with the following business systems and applications:
- Insightly
- Zoho
- Zendesk
- Salesforce
- Vtiger
- Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Coztel is Cloud-based Call Center Software that provides complete call center solution to inbound, Outbound and Blended call centers.
Company Email
contact@coztel.com
Contact No.
Company's Address
83 Ducie St.
M1 2JQ Manchester
United Kingdom
CozTel Comparisons
Popular CozTel Alternatives
It may not always be sufficient to just compare GoToAssist and CozTel against one another. Even though specific functionalities, cost and customer reviews are all crucial and should be taken into account when making a final decision, you should also check out the recognition and awards won by every app. Frequently a less known app may turn out to be an excellent choice that was a winner of many SaaS awards such as our Great User Experience Award which proves that in spite of limited market popularity it’s a worthy contender to the software that rule the market.
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