What is better GoTo Resolve or TOPdesk? The best Help Desk Software is a product that can address your company’s unique demands. You can identify which solution is best suited for your company if you examine several products before you decide which one is the best.
For instance, GoTo Resolve and TOPdesk are scored at 8.2 and 8.5, respectively, for general quality and performance. Likewise, GoTo Resolve and TOPdesk have a user satisfaction rating of 96% and 96%, respectively, which reveals the general feedback they get from customers. Even better, talk to an existing client of the software and ask for their feedback concerning the software in question.
We realize that not all companies have the time to examine a wide range of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
When you select a service that you believe will be an actual asset for your business you shouldn’t only pay attention to what experts have to say about it. In many cases personal experience with the service may change, depending on specific preferences and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every solution to give you a quick overview of how actual users of GoTo Resolve and TOPdesk rate their experience with the solution. Our algorithm is built around detailed analysis of product mentions on other websites, social media and blogs, so you will receive a comprehensive and reliable landscape of what other clients think about every product. In this case GoTo Resolve got a total satisfaction rating at 96% while for TOPdesk 96% of people express they had an enjoyable experience with it.
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