What is better GoTo Resolve or ManageEngine Remote Access? Buying the ideal Customer Support Software product is all about cross-checking different solutions and determining the top software for your specific needs. Our unique system will give you an instant look at the general rating of GoTo Resolve and ManageEngine Remote Access. For total quality and performance, GoTo Resolve scored 8.2, while ManageEngine Remote Access scored 8.9. On the other hand, for user satisfaction, GoTo Resolve earned 96%, while ManageEngine Remote Access earned 97%.
Below you can also look at their functionalities, terms, plans, etc. to see which program will be more appropriate for your company. An important feature to assess is whether the app lets you to enable and disable permissions on various types of users to limit the exposure of any critical corporate data.
We are aware that not all companies have the time to examine a wide range of different products, so we prepared a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
ManageEngine Remote Access Plus has the following enterprise pricing:
On-Premise – Standard Plan – $75/annual
On-Premise – Professional Plan – $95/annual
Cloud – Standard Plan – $100/annual
Cloud – Professional Plan – $150/annual
One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
It may not always be sufficient to simply compare GoTo Resolve and ManageEngine Remote Access with each other. While specific functionalities, cost and customer comments are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards merited by each service. Frequently a less popular product may turn out to be an excellent choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which shows that despite smaller market presence it’s a worthy contender to the solutions that dominate the market.
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