What is better GLPI or AlertOps? Today’s corporations require the top Customer Support Software product to keep on being competitive. On this page we help you with buying the right product, by allowing you to assess GLPI and AlertOps down to the very details of their individual modules.
It's also possible to make use of our total scoring values, which rate the software general quality and performance. GLPI got a 8.4 score, while AlertOps has a score of 8.0. Likewise, you may compare their general user satisfaction rating: 100% (GLPI) against 98% (AlertOps). Don’t forget to opt for the application that best matches your most crucial issues, not the application with the higher number of features.
As of now, the best services in our IT Service Software category are: LiveAgent, Freshservice, Zendesk.
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Contact No.
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
AlertOps offers several plans for users to choose from, including an enterprise pricing plan that gives you access to all of the features of the incident management and response solution. Here are the details:
Starter Pack – $0
Android & iOS app
Unlimited push & email notifications
125 SMS or 25 Voice notifications (US/Canada)
75 SMS or 25 Voice notifications (International)
Unlimited teams
On-call schedules
Escalations
Open API
Integrations with monitoring tools
Integrations with ChatOps
Security roles
Incident alert prioritization & deduplication
Rich alerts
Alert lifecycle monitoring
Unlimited API requests
Support via online help center
Standard – $8/month ($5 if billed annually)
All features in Starter Pack, Plus:
Unlimited SMS or Voice notifications (US/Canada)
25 SMS or 25 Voice notifications/user/month (International)
Support via online help center, email, & chat
Premium – $18/month ($15 if billed annually)
All features in Standard Plan, Plus:
Unlimited SMS or Voice notifications (International)
AlertOps is an incident management solution that provides ITOps, DevOps, SecOps, amd IT helpdesk teams with an efficient and effective way to monitor, analyze, and resolve critical and complex IT events and issues.
In the event you are still having second thoughts about which product will perform best for your company it might be a sound idea to analyze each service’s social metrics. These metrics are frequently a sign of how popular every software is and how wide is its online presence.For instance, if you analyze GLPI LinkedIn profile you’ll see that they are followed by 830 people. In case of AlertOps the number of followers on their LinkedIn page is 925.
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