What is better Gladly or Salesforce CRM? Choosing the right CRM Software for your company is complicated with too much functions, options, and offers to take note of. But, relying on our website will make it possible for you to cut down the selection steps by getting all main services in one place.
As an illustration, you can contrast Gladly and Salesforce CRM for their features and overall scores, namely, 7.4 and 9.7, respectively. Furthermore, you can check which one has superior general user satisfaction rating: N/A% (Gladly) and N/A% (Salesforce CRM) to determine which solution is better for your organization. Don’t simply choose the software with the most attractive price, but the solution that offers the best value.
In the event you would like to quickly decide on the top Customer Service Software according to our experts we advise you examine one of these services: Salesforce Service Cloud, Freshdesk Omni, Freshdesk.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
You don’t want only a broad range of functionalities and flexible pricing packages from a credible CRM Software. Almost as important as core features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about Gladly or Salesforce CRM, or you struggle with some problems, or perhaps you’ll need to ask for a specific change or feature useful to your business you can trust in a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you are able to enjoy individual training or at the very least a knowledge base you can use.
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