What is better Gladly or InfoFlo? It’s a good idea to use our scoring system to give you a general idea which CRM Software product is more suitable for your company. For overall product quality, Gladly earned 7.4 points, while InfoFlo received 9.1 points. At the same time, for user satisfaction, Gladly scored N/A%, while InfoFlo scored 100%.
Specifics of their features, tools, supported platforms, customer support, and more are given below to help you get a more versatile analysis. Keep in mind to choose only the features your company needs to avoid wasting money for functions that you won’t be using.
Those of you who want to save some time or need a Customer Service Software advice from our team might want to investigate these top choices for this year: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
InfoFlo has three different product plans. InfloFlo Basic has a one-time cost per user so there are no monthly fees involved. You can purchase additional upgrades for each plan. There is a free trial available that allows you to test all the key functionalities as well. You can easily sign up for InfoFlo free trial here.
In addition, InfoFlo integrates with the following systems and applications:
Outlook or CSV in Outlook format
Twitter
Facebook
Skype
LinkedIn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SolarVision, Gilman, Pope, Scribner & Robles, Cognyst International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
InfoFlo is a software tool that lets you fully integrate and manage contacts and improve business relationships by efficiently tracking leads and creating a sales process. It is simple and easy to use. Also, it has additional modules for newsletter management, market automation, call center management, and many more.
You should keep in mind that even though both Gladly and InfoFlo may offer an excellent set of features every solution could be created for a different business size. If you are studying different apps you should focus on a business size they are meant for. Specific elements may scale up well for large enterprises but if you run a small or mid-sized business it’s usually better to refrain paying for complex features that you may never use.
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