What is better Gladly or Nilex Enterprise? Getting the right Customer Support Software product is as simple as comparing the good and poor characteristics and terms offered by Gladly and Nilex Enterprise. Here you can also match their all round scores: 7.4 for Gladly vs. 8.0 for Nilex Enterprise. Or you can verify their general user satisfaction rating, N/A% for Gladly vs. N/A% for Nilex Enterprise.
We suggest that you put some effort and review their unique features and figure out which one is the better choice for your company. Likewise, remember to factor in your company’s or industry’s special circumstances, for example, a multilingual solution for a global company or a mobile app to help you work on the go.
People who are pressed for time or need a Customer Service Software advice from our experts might want to examine these top choices for the current year: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
Nilex Enterprise has a straightforward enterprise pricing option that meets your varying operational needs. The pricing is also based on the number of users you need to support with a minimum requirement of five licenses.
No Customer Support Software will manate to cater to all the requirements of a specific team. While key functionalities of Gladly and Nilex Enterprise are obviously a priority you should also thoroughly explore the integrations offered by every service. Very often you will already be making use of various kinds of SaaS software in your company and it’s much better to choose services that integrate well with each other. If you do that you will be able to be certain of an effortless exchange of data between your teams and apps, which can really reduce time devoted to migrating between one app and the next.
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