What is better Gladly or getReply? Today’s companies seek the best Customer Support Software product to keep on being competitive. On this page we help you with buying the right solution, by allowing you to compare Gladly and getReply down to the very details of their individual functions.
It's also possible to check our total scoring values, which rate the software all round quality and performance. Gladly got a 7.4 score, while getReply has a score of 6.0. Likewise, you may compare their general user satisfaction rating: N/A% (Gladly) against 100% (getReply). Remember to choose the solution that best answers your most crucial priorities, not the solution with the higher number of features.
Our team put a lot of effort to prepare reviews of all popular Customer Service Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: Salesforce Service Cloud, Freshdesk Omni, Freshdesk.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
No Customer Support Software will be able to solve all the needs of a specific team. While core functionalities of Gladly and getReply are obviously a priority you should also thoroughly analyze the integrations offered by every service. In many cases you will already be working with other types of SaaS software in your company and it’s much better to go with solutions that integrate well with one another. If you do that you will be able to be certain of an effortless exchange of data between your teams and software used, which can considerably reduce time wasted on migrating between one service and the other.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
