What is better Giosg or Vivantio? Getting the ideal Customer Support Software for your organization is essential to boosting your company’s productivity. In our platform, it's easy to assess numerous solutions to see which one is the ideal software for your needs. Here you can match Giosg vs. Vivantio and look at their overall scores (8.4 vs. 8.4, respectively) and user satisfaction rating (82% vs. 93%, respectively).
Additionally, you can analyze the specifics of pricing, terms and conditions, plans, capabilities, tools, and more, and find out which software offers more advantages for your business. In general, choose the software that lets you to change the features and pricing to match your business growth or lack of it.
Our experts made sure to prepare reviews of all popular Customer Support Software products available on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
No Customer Support Software will be perfect enough to cover all the needs of a company. Though core features of Giosg and Vivantio should matter you should also carefully explore the integrations provided by a given solution. Very often you will already be using other types of B2B software in your company and it’s definitely wiser to go with apps that integrate well with one another. With that approach you can guarantee an effortless exchange of data between your teams and apps, which can considerably reduce time devoted to migrating between one solution and the other.
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