Zoho SalesIQ
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Analytics
- Automatic ticket distribution
- Automation (time and event based rules)
- Departments, tags, and filters
- Easy-to-use interface
- Gamification
- Help center
- Hybrid tickets
- Intelligent spam filter
- Knowledge base
- Live chat
- Mobile ready
- Multichannel support (voice, email, live chat, Facebook, and Twitter)
- Multilingual
- Service-level Agreement (SLA)
- Ticketing system
- Twilio voice integration
- Unlimited agents
Pricing Info
Pricing Info
The pricing for getReply is 3¢ per reply to customer’s question. The service is free for up to 100 replies/month.
Features offered include:
- Unlimited agents
- Unlimited features
- Unlimited contacts
- You can cancel at any time
- 24/7 support (email, live chat)
Integrations
Integrations
getReply integrates with the following business apps:
- 3DCart
- Artinic
- Adobe Business Catalyst
- AWeber
- CS-Cart
- Drupal
- Expression Engine
- GetResponse
- Highrise
- Joomla
- Weebly
- MailChimp
- Magento Go
- Nicereply
- Opencart
- PrestaShop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
getReply is a multi-channel, web-based customer service software which helps you offer customer support through multiple channels.
Company Email
support@getreply.com
Company's Address
616 Corporate Way
STE2 4000
Valley Cottage, NY 10989
USA
getReply Comparisons
Popular getReply Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Visitor tracking
- Audio call
- Screen share
- Internal chat
- Block IP
- Chat translation
- Profanity management
- Typing preview
- Facebook Messenger integration
- Telegram integration
- WhatsApp integration
- Instagram integration
- Pre-chat form
- Codeless bot builder
- Scripted bot
- Self-service bot
- Hybrid bot
- Proactive chat triggers
- Mobile app
- Mobile SDK
- Visitor information
- Chat routing
- Team monitoring
- Customizable chat widget
- Reply recommendations
- Pre-programmed responses
Pricing Info
The basic Zoho SalesIQ plan is free, but there are also few paid enterprise pricing plans that include more users and sales IQ for more websites. You can easily sign up for Zoho Sales IQ free plan here.
Free:
- 1 brand
- Visitor insights (10K visitors/month)
- 100 chat sessions/month
- Canned replies
- Basic visitor information
- Voice note
- File sharing
- Mobile SDK
- Credit card masking
- Integration with Zoho apps
- Integration with CMS and E-commerce platforms
- Desktop apps
- Daily reports (scheduled)
Basic: $7/operator/month billed annually (or $10 billed monthly)
- Everything in FREE plus
- Visitor insights (50K visitors/month)
- 1000 chat sessions/month
- 1 custom chatbot
- Advanced visitor information
- Email signature chat
- Departments
- FAQs
- Articles
- Chat routing
- Chat transfer
- Group chat
- Proactive chat triggers
- Lead scoring and company scoring
- Business hours
- Branding
- Visitor-side chat history
- Click-to-call
- Audio call
- Screensharing
- Third-party integrations
Professional:$12.75/operator/month billed annually (or $17 billed monthly)
- Everything in BASIC plus
- Visitor insights (100K visitors/month)
- Unlimited chat sessions
- 5 custom chatbots
- Facebook Messenger
- NewWhatsApp
- Telegram
- Custom widgets
- Block IP
- Operator chat monitoring
- Weekly and monthly reports (scheduled)
- Real-time reporting
- Apple TV app
Enterprise:$20/operator/month billed annually (or $25 billed monthly)
- Everything in PROFESSIONAL plus
- Visitor insights (200K visitors/month)
- Chat translation
- 10 custom chatbots
- Answer Bot Zia
- Autopilot
- Tags
- Smart suggestions Zia
- Company profile enrichment Zia
- Profanity management
- Integrations with Cloud Telephony and PBX systems
Integrations
Zoho SalesIQ can be enriched with multiple add-ons to integrate with your e-commerce, email marketing, and CMS platforms, and help you track customers in real time. The open developer APIs, however, can help you integrate it with any app or platform you want. These are the most popular integrations:
- Zoho CRM
- Zoho Sites
- Zoho Desk
- Zoho Campaigns
- Zoho Mail
- Zoho Assist
- Zoho Flow
- WordPress
- Facebook Messenger
- Telegram
- Blogger
- Unbounce
- Wix
- Shopify
- Mailchimp
- Clearbit
- Salesforce
- Google Analytics
- Kissmetrics
- Haptik
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zoho SalesIQ is an advanced tool for tracking website visitors and providing live chat support to customers, which helps companies evaluate business opportunities. It is a powerful platform that can offer valuable information like website browsing behavior, customer location, visiting frequency, and more.
Company Email
sales@zohocorp.com
Contact No.
Company's Address
4141 Haciendra Drive
Pleasanton, CA 94588
USA
Zoho SalesIQ Comparisons
Popular Zoho SalesIQ Alternatives
Almost as important as features and user support quality are pricing options offered by getReply and Zoho SalesIQ. Although pricing should not be the sole aspect it’s definitely an important thing to consider. You should count on a flexible pricing package that can be matched with your team size and effortlessly scaled up when your business develops. Make sure you don’t choose plans that include complex features that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can frequently count on discounts. You should also check out a free trial or demo of every app to spend at least some time using it. It’s a useful experience that doesn’t ask you to pay any money and gives you a practical overview of what it feels like to work with getReply and Zoho SalesIQ.
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