Compare Front vs. DeskunDifferent firms demand different types of Help Desk Software. To find out which service fits your needs, consider comparing various alternatives feature by feature along with their conditions and pricing. Similarly, you can get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system. The results are: Front (8.8) vs. Deskun (8.0) for general quality and performance; Front (94%) vs. Deskun (100%) for user satisfaction rating. Check out their high and weak points and decide which software is a better choice for your company. One simple but effective tactic is to write the advantages and disadvantages of both services next to each other and check which software is better. We realize that not all people have enough time to scrutinize a wide range of different products, so we created a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Samanage, Zendesk, Freshdesk.
|Monthly payment | Annual Subscription||Monthly payment|
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration.
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
Front integrates with the following business systems and applications:
Deskun integrates with the following business systems and applications:
|HOMER, CSA Transportation, NearNorth|
|Learn more about Front pricing||Learn more about Deskun pricing|
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business | Freelancers|
Front offers 3 pricing packages to cater SMBs and enterprises. There’s a 14-day free trial you can use to test out the app’s features first. After the trial is over, you may choose among the following subscription options:
Basic – $15/user/month (billed annually) or $19/user/month (billed monthly)
Premium – $29/user/month (billed annually) or $34/user/month (billed monthly)
Enterprise – $59/user/month (billed annually) or $69/user/month (billed monthly)
Custom plan – By quote
Additionally, the plans offered by Front require at least 2 users. A website chat add-on is also offered by Front that includes custom brand and logo and email capture forms for $14/user/month.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
| Goncharnaya 10|
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You don’t want just a wide set of functionalities and adjustable pricing packages from a reliable Help Desk Software. Almost as essential as core features is a top-notch customer support. You want to guarantee that in a situation where you have any questions about Front or Deskun, or you struggle with some problems, or maybe you’ll want to ask for a specific update or functionality useful to your team you can trust in a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to profit from personal training or at the very least a knowledge base you can use.