What is better Freshservice or Substly? There is a wide range of IT Asset Management Software products available for businesses right now. The simplest way to find out which service fits your needs best is to check them side by side. As an example, here you can assess Freshservice and Substly for their overall score (9.4 vs. 8.7, respectively) or their user satisfaction rating (97% vs. 96%, respectively).
You can also examine their individual modules and pricing stipulations and other valuable data below. When matching products make sure you compare their corresponding features and mark their distinctive elements to get a clearer picture of both deals. What is more keep in mind to evaluate other issues like security, backup, ease-of-use, and customer service.
As of now, the leading services in our IT Service Software category are: Zendesk, Freshservice, LiveAgent.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Substly provides two distinct pricing packages, including an enterprise pricing option. Take a closer look at the details and choose the plan that best suits your business needs.
Substly connects with the following business systems and applications:
Microsoft Entra ID (formerly Azure AD)
Google Workspace
Browser extensions (Chrome, Safari, Edge, Firefox)Microsoft Dynamics Business Central
Quickbooks Online
Xero
Microsoft Dynamics 365 Business Central
Fortnox
Business Bank Accounts (EU & UK)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bilendo, Visiba Care, Vertiseit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Substly is an innovative SaaS management platform designed to streamline license management, enhance security, and foster seamless collaboration within organizations.
Company Email
hi@substly.com
Contact No.
Company's Address
Substly AB
Vera Sandbergs allé 5B, Göteborg, Västra Götaland 411 33
Sweden
In the event you continue having second thoughts about which product will work best for your business it may be a sensible idea to check out each service’s social metrics. These metrics are quite often a way to see how popular a given app is and how wide is its online presence. For example, in case of Facebook Freshservice has 7557 likes on their official profile while Substly profile is liked by 107 users.
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