What is better Freshservice or GLPI? If you want to have a convenient way to decide which Customer Support Software product is better, our exclusive method gives Freshservice a score of 9.4 and GLPI a score of 8.4 for overall quality and performance. In addition, Freshservice is rated at 97%, while GLPI is rated 100% for their user satisfaction level.
You can also examine their product details, including functions, tools, options, plans, pricing, and much more. See whether the solution can customize a few of its funnels to make sure it fits your own business procedures.
In case you you need to quickly locate the more reliable IT Service Software according to our experts we advise you try out one of these products: LiveAgent, Freshservice, Zendesk.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Contact No.
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
No Customer Support Software will be able to solve all the requirements of a specific team. Even though key features of Freshservice and GLPI are obviously a priority you should also carefully examine the integrations offered by each service. Very often your team will already be making use of various kinds of SaaS software in your company and it’s definitely better to go with solutions that integrate well with one another. If you do that you will be able to be certain of a smooth exchange of information between your teams and software used, which can really reduce time spent on migrating between one product and the other.
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