Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
support@freshchat.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
Freshchat Comparisons
Popular Freshchat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Search Options (Quick Search, Advanced Search, Fuzzy Search)
- Saved Searches
- PST and EML Ingestion
- Audit Trail
- Tags (Personal and Legal Hold Tags)
- User Management
- System Monitoring Tools
- Email Notifications
- Retention Policies
- Full Encryption of Archived Data
Pricing Info
Jatheon Cloud offers two simple SMB and enterprise pricing plans, both are billed annually and includes a 30-day free trial. Give the details a look, and select the one that best suits your business.
Small and Midsize – $2.5/month/user for the one-year plan, $2.4/month/user for the two-year plan, $2.3/month/user for the three-year plan, $2.1/month/user for the four-year plan
Enterprise Plan – Contact vendor
- 250+ users
Integrations
Jatheon Cloud is a cloud email archiving software that enables businesses of all sizes to archive, manage, monitor, index, and retrieve emails quickly with ease. The platform is flexible and scalable, enabling users to manage it in accordance with their unique needs.
Jatheon Cloud features multiple search options including quick search, advanced search, and fussy search, which helps users find emails in a breeze. The latter is useful if you are not sure about the spelling of the word you are trying to look for.
The platform also comes with tags, which makes it easy to organize your emails. You can create personal tags or use retention and legal hold tags if you want to protect your email from being deleted or manipulated. Furthermore, it provides audit features that enable compliance officers to track all user’s activity and prevent possible data tampering.
Jatheon Cloud is compatible with all major email platforms including Gmail, Office 365, Exchange, Novell, and IBM lotus.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IT Weapons Inc., Ridgefield Public Schools, Palmerston North City Council
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Jatheon Cloud is a cloud email archiving solution that enables businesses of all sizes to archive, manage, monitor, index, and retrieve emails quickly with ease.
Company Email
support@jatheon.com
Contact No.
Company's Address
Jatheon Technologies Inc.
3rd - 15 Prince Arthur Ave. Toronto, ON M5R 1B2
Canada
Jatheon Cloud Comparisons
Popular Jatheon Cloud Alternatives
You should pay attention to the fact that while both Freshchat and Jatheon Cloud may provide a reliable array of features every service might be aimed at a different business size. If you are comparing features you may want to give some attention to a business type they are aimed at. Some elements could scale up with no problem for large enterprises but if you have a small or mid-sized business it’s frequently more sensible to stay away from paying for complex functionalities that you may never use.
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