What is better Freshchat or BoldChat? If you need to get a quick way to learn which Customer Support Software product is better, our exclusive algorythm gives Freshchat a score of 9.2 and BoldChat a score of 7.2 for all round quality and performance. Moreover, Freshchat is rated at 96%, while BoldChat is rated 100% for their user satisfaction level.
You can also evaluate their product details, such as features, tools, options, plans, prices, and more. Find out whether the solution can customize at least part of its processes to ensure the software matches your own business procedures.
As of now, the most popular solutions in our Live Chat Software category are: Pipedrive, Vision Helpdesk, Zendesk.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
In case you are still having second thoughts about which software will work best in your case it may be a good idea to examine each service’s social metrics. These metrics are frequently a way to see how popular each solution is and how extensive is its online presence.For instance, if you analyze Freshchat LinkedIn account you’ll learn that they are followed by 23516 people. In case of BoldChat the amount of followers on their LinkedIn page is 27.
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