Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
Freshchat Comparisons
Popular Freshchat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Activity feed
- Add assignees, attachments, and hearts to tasks
- Automatic updates to email/inbox
- Create custom calendars and views
- Email bridge
- My Tasks list and Focus Mode
- Track tasks and add followers
- Get notifications and reminders
- iPhone support, HTML5 mobile site
- Multiple workspaces
- Project Sections and Search Views
- Real-time updates
- See team members’ tasks and priorities
- Set goals, priorities, and due dates
- Set project permissions
- Project and task creation
- Comment on tasks
- Task dependencies
- Gantt Charts (Asana has Timeline)
- Kanban support (Asana has boards)
Pricing Info
For teams of up to 15 users Asana is always available for free. With the free plan you’ll get:
- Unlimited tasks, projects, and conversations
- Basic Dashboards
Premium plan enterprise pricing starts will cost $9.99 per member/month billed annually, but can be subjected to reduction for large teams. This is what the plan includes:
- Private teams
- Exclusive projects
- Unlimited guests
- Unlimited Dashboards
- Data export
- SSO & SAML
- Centralized administration
- Customer Success Program
An Enterprise Plan is also available for more control and support, and it is priced by quote. Contact the company and share your details for personalized pricing. Here is what you’ll get with this plan:
- Use of sophisticated admin tools like SAML and service accounts for team member management
- Receive white glove treatment with a dedicated Customer Success Manager. Plus, get guaranteed support within 2 business hours
- Sustain robust control over your data and security with cross regional backup, data deletion, as well as user deprovisioning and provisioning
- Personalized branding such as placing your corporate logo
Integrations
Asana provides a wide range of integrations via partnerships and its API. Below you can find all the major Asana integrations:
- Google Drive
- Microsoft Teams
- Jira Cloud
- Slack
- Power BI
- Adobe Creative Cloud
- Tableau
- Salesforce
- Dropbox
- Chrome Extension
- Box
- Slack
- InstaGantt
- Zapier
- Jotana
- Sprintboards
- Github
- Phabricator
- Cloudwork
- Usersnap
- FlowBS
- Alfred
- Wufoo
- Templana
- MailChimp
- WordPress
- Evernote
- Hipchat
- Harvest
- Digispoke
- Campaign Monitor
- Zendesk
- Sunrise
- Calendar Sync
- Pivotal Tracker
- Xendo
- Mailana
- Weekdone
- Fancy Hands
- Hall
- Cloudmagic
- Everhour
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CBS Interactive, Pinterest, Airbnb, Synthetic Genomics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A leading project management solution, Asana has an interface that allows users to see what tasks they have on their plate and when they are due. With this, project managers can ensure that their team members are focused on their goals and team members can find instructions to their tasks.
Company Email
Company's Address
1550 Bryant St, Suite #800
San Francisco, CA 94103
USA
Asana Comparisons
Popular Asana Alternatives
In the event you continue having second thoughts about which app will be best in your case it might be a sensible idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular each solution is and how large is its online presence.For example, if you check Freshchat LinkedIn account you’ll find out that they are followed by 23516 users. In case of Asana the volume of followers on their LinkedIn page is 2687.
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