8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Free Calls
- Accurate Caller Location
- Call Tracking and History
- Call Recording
- Phone Hyperlink
Pricing Info
Pricing Info
Free Call offers a basic free package, and additional SMB and enterprise pricing plans for advanced users. Check the details, and choose your plan:
Free
- 30 minutes talk time
- Offline Messages
- Working Hours
- GPS caller location on the map
Freelancer – $10/month
- 60 minutes talk time
- Offline Messages
- Working Hours
- GPS caller location on the map
- Phone Hyperlink
Small Business – $17/month
- 120 minutes talk time
- Offline Messages
- Working Hours
- GPS caller location on the map
- Phone Hyperlink
- Call Recording
Growing Business – $26/month
- 250 minutes talk time
- Offline Messages
- Working Hours
- Accurate GPS caller location
- Phone Hyperlink
- Call Recording
- 3 months call history
Integrations
Integrations
Free Call integrates with the following business systems and applications:
- WordPress
- Wix
- Weebly
- BigCommerce
- Shopify
- Google Tag Manager
- Joomla
- Drupal
- OpenCSM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ORAK Engeneering, Panchev, Dieselor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Free Call is a web-based communications platform that allows your customers to contact you via website button directly to your landline or mobile phone.
Company Email
Contact No.
Company's Address
501 Silverside Road, Suite 105
Wilmington, DE 19809
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
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When you choose a software that you believe will work best for your company you shouldn’t only pay attention to what professionals have to say about it. Quite frequently individual experience with the product will vary, depending on specific preferences and needs. That’s why in our reviews we also offer our User Satisfaction Rating for each solution to give you an immediate overview of how real users of Free Call and 8x8 Call Center rate their contact with the product. Our system is based on detailed analysis of product mentions on other sites, social media as well as blogs, so you will obtain a comprehensive and credible landscape of what other clients think about every product. In this case Free Call got a total satisfaction rating at 95% while for 8x8 Call Center 78% of people claim they had a positive experience with it.
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