FocalScope
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Shared Team Inbox
- Threaded Email Conversations
- Smart Email Signatures
- Personal Email Accounts
- Rules To Filter Emails
- Agent-to-Agent Chat
- Canned Email Response Templates
- Agent Collision Alert
- Internal Notes on Ticket
- Ticket Activity Log
- Schedule Recurring Tickets
- Global Search
- Lookup Customer Data
- Unlimited Live Chat Channels
- Canned Live Chat Responses
- Customizable Live Chat signup forms and templates
- Live Chat History and Transcripts
- Pro-active Live Chat
Pricing Info
Pricing Info
FocalScope offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Small Cloud – $9/agent/month
- Up to 2 agents
- Up to 2 Email Addresses
- 2 GB storage
- Email Ticketing
- Live Chat
- 24/5 Support
Cloud – $39/agent/month
- All Small Cloud features
- Unlimited Agents
- Unlimited Email Addresses
- 30 / 60 / 90 GB storage
- Customer Portal
- Satisfaction Survey
- Twitter and Facebook
- Multibrand Support
- Reporting and Dashboards
On-Premise – $39/agent/month
- All Cloud features
- Unlimited GB
- Dedicated Server
- Dedicated IP Address
- Access to SQL Database
- VPN (IPSEC)
Phone System – Built-in Add-on
- Multiple Phone Lines
- Multi Country Support
- Welcome Greetings
- Waiting Music
- IVR Phone Trees
- Business Hours
- Phone Queues
- Call Rules
- Transfer Calls
- Call Back
- Click To Dial
- Call Recording
- Voicemail
- Agent Screen Pop Up
- Ticket Creation
- SIP Trunk
- Reporting and Dashboard
- 24/7 Support
Integrations
Integrations
FocalScope integrates with the following business systems and applications:
- Lotus Notes
- Exchange
- Gmail
- Office 365
- Twutter
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, American Express, Singtel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
FocalScope is a robust, feature-rich email ticketing and live chat platform that is based in the cloud.
Company Email
sales@focalscope.com
Contact No.
Company's Address
171 2Nd Street, Suite 300
Commack, New York 11765
USA
FocalScope Comparisons
Popular FocalScope Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Tracing
- Call Forwarding
- Call Monitoring
- Call Recording
- Call Volume Adjustment
- Call Storage
- Call Reporting
- Call Logs
- Call Analytics
- Caller Information Collection
- Call-Back Ability
- Conversion Monitoring
- API
- Third-Party App Syncing
- Software Configuration
- Analytics & Reporting
Pricing Info
Ringostat offers the following enterprise pricing below. All Ringostat products can be tested with its 14-day free trial.
Virtual PBX 2.0 — from $39
- 5 workplaces included
- Flexible settings of inbound and outbound communication
- Backup servers and directions in case if a provider has a breakage
- Email notifications and SMS about missed calls
- All Ringostat integrations
Call tracking — from $59
- 5 places for substituted numbers included (phone numbers are not included in the cost)
- Static, dynamic, and combined substitution
- Automatic calculation of the needed amount of numbers for substitution
- Reports by 30+ parameters
- All Ringostat integrations
End-to-end analytics — from $39
Shows the effectiveness of ads considering ROI
- Up to 500 sessions per day included
- Flexible settings of attribution models
- The opportunity of manual import of costs from external systems
- Time decay customization
- All Ringostat integrations
Ringostat Smart Phone — from $39
Allows working with calls, messages, as well as see insights on your customers right in the browser
- 3 workplaces included
- Ringostat Smart Phone included (Ringostat virtual PBX is required)
- Ringostat Insider included (Ringostat call tracking and virtual PBX are required)
- Ringostat Messenger included
- All Ringostat integrations
Callback — from $39
- 15 options of the callback design included
- Customization of the widget shape and placement
- A detailed report on calls via the callback
- Automatic processing of any online forms on the website
- All Ringostat integrations
Integrations
Ringostat is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
- Google Analytics
- Woopra
- Kissmetrics
- OWOX BI
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Audi, Oxford Medical, Kurilova & Company
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Ringostat is a dedicated call tracking application employed by businesses of varying sizes to optimize their sales strategies.
Company Email
support@ringostat.com
Contact No.
Company's Address
25 Broadway, 10th Floor
New York, NY 1000
USA
Ringostat Comparisons
Popular Ringostat Alternatives
Almost as crucial as useful features and user support quality are pricing packages given by FocalScope and Ringostat. Although price should not be a deciding element it’s without a doubt an important thing to consider. You should expect a flexible pricing plan that can be matched with your company size and easily scaled up if your company grows. Make sure you don’t opt for pricing plans that have advanced functionalities that you won’t use and always make an effort to contact with the vendor directly as big companies can usually benefit from more affordable prices. You should also try out a free trial or demo of each service to spend at least some time working with it. It’s a useful experience that doesn’t ask you to spend any money and provides you with a reliable overview of what it feels like to work with FocalScope and Ringostat.
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