What is better FocalScope or IdeaScale? With a wide range of functionalities, pricing, conditions, and more to check, finding the right Customer Support Software for your firm is tough. However by working with our system, it is simple to match the characteristics of FocalScope and IdeaScale including their general rating, respectively as: 8.2 and 7.8 for overall score and N/A% and 97% for user satisfaction.
You can also review them feature by feature and see which software is a more effective fit for your business. Don’t forget to ask for a trial version first prior to getting a plan to experience how the solution works in practical situations.
If you want to quickly find the more reliable Customer Support Software according to our experts we advise you check out the following services: Zendesk, Freshdesk, Freshdesk Omni.
FocalScope offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
Free
All the basic tools to jumpstart your tinkering process. Features include:
5 Campaigns
Logo Upload
Profanity Filter
Mobile Optimized
Web Support
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
15 Campaigns
10 Custom Fields
Social Integration
Public or Private Community
Read API Access
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
In the event you continue having doubts about which app will work best for your business it may be a good idea to take a look at each service’s social metrics. Such metrics are quite often a sign of how popular every service is and how big is its online presence.For example, if you analyze FocalScope LinkedIn page you’ll learn that they are followed by 6 people. In case of IdeaScale the amount of followers on their LinkedIn page is 103.
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