What is better FixMe.IT or Splashtop Remote Support? A great way to find the right Customer Support Software product for your business is to cross-check the solutions against each other. Here you can compare FixMe.IT and Splashtop Remote Support and see their functions compared contrastively to help you choose which one is the better product.
Similarly, you can compare their overall ratings, for instance: overall score (FixMe.IT: 8.0 vs. Splashtop Remote Support: 8.9) and user satisfaction (FixMe.IT: 100% vs. Splashtop Remote Support: 90%). Analyze their varying features and similarities and find out which one outperforms the other. Similarly imagine what your business will be in years to come; will your company outgrow the app in the next 3-5 years?
In case you you have to quickly identify the best Remote Support Software according to our review team we recommend you try out these solutions: ScreenConnect, Atera, Zendesk.
Techinline FixMe.IT is a tool that enables users to instantly view, diagnose, and resolve technical issues on a remote computer without pre-installing software. Through the software, users can easily launch a remote session using only a browser and an Internet connection. These features make it easier for agents to provide instant, on-demand customer support.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
In the event you continue having doubts about which software will perform best for your business it might be a good idea to take a look at each service’s social metrics. These metrics are frequently a way to see how popular a given app is and how extensive is its online presence.For instance, if you check FixMe.IT LinkedIn account you’ll find out that they are followed by 14 users. In case of Splashtop Remote Support the amount of followers on their LinkedIn page is 866.
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