FixMe.IT
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 2-way desktop sharing
- Browser-based solution
- File and clipboard transfer
- Instant messaging chat
- Multi-monitor support
- Logoff/logon & switch user
- Whiteboard tools
- Restart in safe mode
- Reboot & automatically reconnect
- Perform administrative tasks
Pricing Info
Pricing Info
- Monthly Plan: $30
- Annual Plan: $300
Features
- Unlimited number of concurrent support sessions using a single seat
- Up to 150 unattended computers per seat
- Each seat can be used on a single computer at a given time
- Automatically renews at the end of each purchased term
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Techinline FixMe.IT is a tool that enables users to instantly view, diagnose, and resolve technical issues on a remote computer without pre-installing software. Through the software, users can easily launch a remote session using only a browser and an Internet connection. These features make it easier for agents to provide instant, on-demand customer support.
Company Email
sales@techinline.com
Contact No.
Company's Address
Techinline Limited, 5 Jupiter House, Calleva Park, Aldermaston Reading, Berkshire RG7 8NN, United Kingdom
FixMe.IT Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unlimited Endpoints
- Advanced Device Identification
- Network Monitoring & Alerts
- Speed Test & Trace Route
- SNMP & TCP service monitoring
- Wi-Fi Access Point Integration
- External IP Host monitoring
- Additional Subnet Monitoring
- Device Response Time Monitoring & Statistics
- Remote Management & Troubleshooting
- IoT Integration
- Secure Remote Connection
- Multiple VLAN Support
- Remote Power Management
- Security Camera Integration
- Security Features
- Automated Device Attribute DiscoveryTeam Management
- Collaboration
- Team Alert Profiles
- Multi-client Account
- Two-Factor Authentication
- Custom Branding
- Easy Setup & Deployment
Pricing Info
Domotz offers the following basic and enterprise pricing packages:
Lite – €3/site/month
- Unlimited Endpoints
- Advanced Device Identification
- Monitoring & Alerts
- Speed Test & Trace Route
- Multiple VLAN Support
- Remote Power Management for PDUs and PoE Switches
- Automated Managed Switch port mapping
- IoT Integration
- Domotz Pro Mobile Apps
- Customer-Facing Mobile App
Advanced – €6/site/month
- All Lite Features
- Wi-Fi Access Point Advanced Monitoring
- Security Camera Advanced Integration
- Advanced Alerts
- Team Management (Multi-User Access)
- Collaboration (Network sharing to trusted users)
Premium – €19/site/month
- All Advanced features
- Device Response Time Monitoring
- Security Features (Perimeter network scans)
Integrations
The Domotz Pro Public API (RESTful) provides developers an easy and comprehensive way to integrate third party applications with the Domotz Pro solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABB, BBC Scotland, Busch-Jaeger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A remote management and monitoring software that enables users to log in, track, control, and manage devices via the Internet.
Company Email
support@domotz.com
Company's Address
Domotz Inc.
120 East 13065 South, Suite 200
Draper, UT. 84020-8616
United States
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You shouldn’t expect only a wide array of features and adjustable pricing packages from a reliable Customer Support Software. Almost as important as main features is a quality customer support. You want to ensure that in a situation where you have any questions about FixMe.IT or Domotz, or you struggle with some problems, or perhaps you’ll need to ask for a certain revision or feature useful to your company you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you can enjoy individual training or at the very least a knowledge base you can use.
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