What is better Firmao CRM or bpm'online CRM? To successfully get the most helpful and productive CRM Software for your enterprise, you should compare products available on the market. For example, here it is possible to match Firmao CRM’s overall score of 8.5 against bpm'online CRM’s score of 9.3. You can also examine their general user satisfaction: Firmao CRM (85%) vs. bpm'online CRM (100%).
Furthermore, you can compare their pros and cons feature by feature, including their terms and conditions and costs. By comparing products you are improving your chances to select the right software for your situation. It’s clear you should know your unique needs to realize which software addresses those needs.
If you want to quickly locate the optimal CRM Software according to our experts we recommend you check out these products: HubSpot Smart CRM, Freshsales, Salesforce CRM.
Firmao CRM offers three pricing tiers, with monthly or annual payment options. A free trial plan is available for those who want to learn more about its features. Meanwhile, users can opt to get customized add-ons for an additional fee. Explore the editions and their features below to determine the best fit for your budget and needs.
Standard – €16/user/month
CRM – Customer Relationship Management
E-mail integration
VAT invoices, bills, and receipts
Timesheeting, calendar, and projects
Reports, charts
Quotes and orders
Cloud storage – 2GB per license
Android and iOS mobile apps
Deadline reminders
Integration with automatic payments
Free technical support 8 AM to 4 PM Monday-Friday (email)
Professional – €30/user/month
Everything in Standard +
Defining custom fields for your data
Chat, Live chat, and Callback
Editable templates of invoices, quotes, and agreements
E-mail templates and an autoresponder
Cloud storage – 10GB per license
VoIP integration
Automatic cyclical invoice generation
Price groups and individual prices
Deals
OCR – invoice handling automation
Gantt, Kanban diagrams
Sales plan
Enterprise – €56/user/month
Everything in Professional +
Customizations (paid extra)
Google, Outlook Calendar integration
E-mail and phone surveys
SMS service integration
E-commerce platforms integrations
Courier systems integrations
Maps Integration
Document and tasks workflow
ERP – production
Zapier integration
Customer panel
Automations, Processes
Data analysis
Free technical support 8 AM to 4 PM Monday-Friday (email, phone), 24h/365 (email)
Firmao CRM supports over 1000 integrations across various categories including e-commerce, communication, accounting, marketing automation, Google payment, transport, and calendar. Among the apps it can integrate with are:
Zapier
VoIP
Shopper
Salesmanago
Zoom
Stripe
Paycove
SMS API
Mailchimp
Way2Send
Przelewyy24
Globkurier
Furgonetka
Kalendarz Google
LiveAgent
BaseLinker
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ECO Instal, MP&M, Scorise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Firmao CRM is an online CRM software with integrated marketing, customer service, and VoIP solutions on one platform for personalized experiences.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
If you compare various CRM Software solutions you shouldn’t simply analyze their list of features and provided pricing plans. Consider that the solution should be meeting your needs and business so the more flexible their offer the better. Explore what platforms are supported by Firmao CRM and bpm'online CRM and be certain you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, because this might be a deal breaker for many businesses.
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