TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Lead Integration
- Lead Scoring
- Automatic Lead Assignment
- Lead Nurturing
- Communication Tools
- Automated Workflows
- Chatbots
- Application Forms
- Predictive Analytics
- Reports & Dashboards
Pricing Info
Pricing Info
ExtraaEdge’s SMB and enterprise pricing information is available only upon request.
Integrations
Integrations
ExtraaEdge supports the following integrations:
- Google Ads
- Justdial
- Shiksha
- Sulekha
- Collegedunia
- IndiaMART
- Ameyo
- Knowlarity
- Chatbot
- Website Forms
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Avantika University, Craft Film School, ASM Group of Institutes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ExtraaEdge is an end-to-end CRM tool that automates the admission and marketing process of educational institutions and enterprises.
Company Email
marketing@theextraaedge.com
Contact No.
Company's Address
ExtraaEdge Technology Solutions Pvt. Ltd.
301,A Wing,Kings Square,
Pallod Farms 3, Baner, Pune – 411045
Maharashtra
India
ExtraaEdge Comparisons
Popular ExtraaEdge Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
When you test various CRM Software apps you shouldn’t simply look at their list of features and offered pricing plans. Keep in mind the app should be meeting your work processes and company so the more flexible their offer the better. Learn what systems are supported by ExtraaEdge and TeamSupport and be certain you will obtain mobile support for whichever devices you use in your company. You should also find out which languages and countries are supported, because this may be a deal breaker for many firms.
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