What is better EVS7 or CallVU? If you want an efficient Customer Support Software product for your company you must remember to assess several options. It doesn’t have to be tricky, and can be as easy as matching their functionalities in a table like the one below. You will also get a quick idea how each product works. For example, on this page you can check EVS7’s overall score of 7.1 and compare it against CallVU’s score of 8.0; or EVS7’s user satisfaction level at N/A% versus CallVU’s 100% satisfaction score.
The evaluation can help you see the pros and cons of each program, and choose which one fits you requirements better. Beyond the robust features, the software that is easy to understand and use is always the better choice.
At this time, the most significant services in our Call Center Software category are: Zendesk, JustCall, Freshdesk Contact Center.
EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walgreens, Century21, Disney
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EVS7 is a well-rounded, cloud-based call center service solution.
CallVU can integrate with the following IVR systems and CRM platforms:
Avaya
Genesys
CISCO
Salesforce
Amdocs CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallVU Digital Call Experience provides a digital engagement solution that consists of Visual AVR, Service Bots, and Agent-caller Collaboration capabilities.
In the event you are still having second thoughts about which solution will work best in your case it may be a sensible idea to analyze each service’s social metrics. These metrics are quite often a way to see how popular a given app is and how extensive is its online presence. For example, in case of Facebook EVS7 has 457 likes on their official page while CallVU profile is liked by 51 users.
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