What is better CallVU or Salesforce CRM? Different organizations need different types of Sales Tools. To find out which solution fits your needs, consider comparing various options feature by feature an taking into consideration their conditions and pricing. Furthermore, you can get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.
The results are: CallVU (8.0) vs. Salesforce CRM (9.7) for general quality and functionality; CallVU (100%) vs. Salesforce CRM (N/A%) for user satisfaction rating. Check out their strong and low points and see which software is a more sensible choice for your company. An effective, simple tip is to list the advantages and disadvantages of both applications side by side and find out which software has more benefits.
Our team put a lot of effort to review all popular Call Center Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, JustCall, Freshdesk Contact Center.
CallVU can integrate with the following IVR systems and CRM platforms:
Avaya
Genesys
CISCO
Salesforce
Amdocs CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallVU Digital Call Experience provides a digital engagement solution that consists of Visual AVR, Service Bots, and Agent-caller Collaboration capabilities.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
When you test different Sales Tools apps you shouldn’t only explore their features list and provided pricing packages. Consider that the software should be matching your standards and team so the more flexible their offer the better. Explore which systems are supported by CallVU and Salesforce CRM and ensure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, because this may be a deal breaker for many firms.
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