What is better eTollFree or MobileDay? There are lots of Customer Support Software products out there today. The best way to find out which one fits your needs best is to examine them side by side. As an example, here you can examine eTollFree and MobileDay for their overall score (7.1 vs. 7.5, respectively) or their user satisfaction rating (N/A% vs. 100%, respectively).
It’s also possible to compare their functions and pricing terms and other valuable facts below. When matching products make sure you examine their related advantages and mark their disparities to have a clearer picture of both deals. Similarly, keep in mind to assess non-core factors including security, backup, usability, and customer service.
In the event you would like to quickly find the best Call Center Software according to our experts we advise you check out these products: Freshdesk Contact Center, JustCall, Zendesk.
eTollFree offers several SMB and enterprise pricing plans for users to choose from. Custom plans for virtual local phone number service, predictive dialer system custom pricing, and wholesale VoIP termination rates are also available. Here are the details:
Toll Free Number Service
99¢/month
Plus 3.5¢/minute/completed call
833 Toll-Free Numbers – Search, Reserve, and Set Up 833 Toll-Free Numbers for Free
Pay The Same Monthly Rate 99¢/month
Forwarding Options:
Home Telephone Lines
Business Line
Fax to E-mail
Voice-Mail
Voice-Mail to E-mail
Auto Attendant
International Numbers
VoIP Extensions
Call Screening
Voicemail
Conference Calling
Predictive Dialer
1.5¢/min – Inbound Calling Rate
1¢/min – Outbound Calling Rate
Call Recording
Unlimited Bandwidth
Unlimited Users
24/7 Tech Support
Note that there is also a $99 additional monthly fee for hosting.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
You shouldn’t count on just a broad array of features and adjustable pricing packages from a reliable Customer Support Software. Almost as crucial as core features is a quality customer support. You want to make sure that in a situation where you have any questions about eTollFree or MobileDay, or you run into a problem, or perhaps you’ll need to request a certain revision or feature useful to your company you can count on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you are able to enjoy individual training or at least an FAQ you can use.
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