What is better eTollFree or Kixie? If you wish to get a easy way to learn which Customer Support Software product is better, our unique method gives eTollFree a score of 7.1 and Kixie a score of 7.7 for all round quality and performance. Moreover, eTollFree is rated at N/A%, while Kixie is rated N/A% for their user satisfaction level.
You can also review their product details, including features, tools, options, plans, prices, and much more. Check whether the solution allows you to customize at least part of its workflows to make sure the software fits your own business processes.
We did our best to prepare reviews of all popular Call Center Software solutions that you can find out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk Contact Center, JustCall.
eTollFree offers several SMB and enterprise pricing plans for users to choose from. Custom plans for virtual local phone number service, predictive dialer system custom pricing, and wholesale VoIP termination rates are also available. Here are the details:
Toll Free Number Service
99¢/month
Plus 3.5¢/minute/completed call
833 Toll-Free Numbers – Search, Reserve, and Set Up 833 Toll-Free Numbers for Free
Pay The Same Monthly Rate 99¢/month
Forwarding Options:
Home Telephone Lines
Business Line
Fax to E-mail
Voice-Mail
Voice-Mail to E-mail
Auto Attendant
International Numbers
VoIP Extensions
Call Screening
Voicemail
Conference Calling
Predictive Dialer
1.5¢/min – Inbound Calling Rate
1¢/min – Outbound Calling Rate
Call Recording
Unlimited Bandwidth
Unlimited Users
24/7 Tech Support
Note that there is also a $99 additional monthly fee for hosting.
Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.
In case you continue having second thoughts about which software will perform best for your business it may be a sensible idea to investigate each service’s social metrics. Such metrics are frequently an indicator of how popular a given software is and how large is its online presence.For example, if you look at eTollFree LinkedIn profile you’ll learn that they are followed by 0 people. In case of Kixie the number of followers on their LinkedIn page is 95.
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