What is better eStreamDesk Helpdesk or CRMdesk? When choosing the right Help Desk Software for your enterprise our recommendation is that you compare the characteristics, rates, as well as other critical information concerning the product and vendor. Here, you can check the similarities and discrepancies between eStreamDesk Helpdesk (overall score at 6.7 and user satisfaction at 99%) and CRMdesk (overall score at 8.0 and user satisfaction at N/A%).
It's also possible to check out their specific modules, such as services, plans, rates, conditions, etc. Similarly, analyze the terms closely for information on hidden costs, such as, setup fees, independent customer service, upgrade fees, disk space fees, and more.
Those of you who are pressed for time or want a Help Desk Software advice from our experts may want to take a look at these top choices for the current year: Salesforce Service Cloud, Freshdesk, Zendesk.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
All the data, details and experiences that we provided in this comparison were taken from official company websites, marketing materials available online, real-life experience from real customers as well as our individual everyday use of every product by a professional reviewer. We do our best to comprehensively study each solution, so we not only test it on our own, but we also match our results with opinions of other people from the SaaS community.
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