What is better EspoCRM or Salesforce Service Cloud? When looking for the appropriate CRM Software for your business our recommendation is that you review the functions, pricing, as well as other crucial details regarding the product and vendor. Here, you can examine the parallels and discrepancies between EspoCRM (overall score at 8.0 and user satisfaction at 100%) and Salesforce Service Cloud (overall score at 9.6 and user satisfaction at 97%).
You can also examine their specific modules, like services, plans, costs, terms and conditions, etc. Moreover, analyze the terms closely for information on extra charges, such as, setup cost, separate helpdesk support, upgrade fees, cloud storage fees, and others.
Right now, the best services in our CRM Software category are: Freshsales, HubSpot Smart CRM, Salesforce CRM.
EspoCRM offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and choose the best plan for your business:
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You don’t want just a wide array of features and flexible pricing from a credible CRM Software. Almost as significant as key features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about EspoCRM or Salesforce Service Cloud, or you run into a problem, or perhaps you’ll need to ask for a specific revision or feature useful to your company you can rely on a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are provided. It’s also a major asset if you are able to profit from personal training or at least a knowledge base you can use.
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