What is better ePROMIS or CustomerSuccessBox? If you’re having a difficult time picking the right CRM Software product for your situation, it’s a good idea to compare and contrast the available software and discover which tool offers more benefits. In particular, here you can examine ePROMIS (overall score: 7.9; user rating: 100%) vs. CustomerSuccessBox (overall score: 8.6; user rating: 95%) for their overall performance.
You can even see which one provides more functions that you need or which has more flexible pricing plans for your current situation. Having a clear table to compare their features will significantly improve the odds of obtaining the best product for your company. Take a closer look at other areas of the software for example ease-of-use, flexibility, scalability, and pricing terms.
Our experts made sure to prepare reviews of all popular ERP Software services available on the market, but among all the ones we reviewed these three caught our special attention: NetSuite ERP, Wrike, Sage Intacct.
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Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ePROMIS gives your employees in finance, HR, procurement and manufacturing departments the feel of working in a homegrown and business specific system.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
In case you are still having second thoughts about which app will perform best in your case it may be a good idea to examine each service’s social metrics. Such metrics are usually an indicator of how popular each service is and how big is its online presence. For example ePROMIS Twitter profile has currently 4397 followers. At the same time CustomerSuccessBox Twitter is followed by 683 users.
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