Engati
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- e.Sense Proprietary NLP
- Conversation Flow Builder
- Pre-defined Bot Templates
- Context-based Conversation Routing
- DocuSense
- Supports 50+ Languages
- Supports 14+ Chat Channels
- Support For JSON Rest APIs
- Reporting & Analytics
Pricing Info
Pricing Info
Engati offers a starter plan and three quote-based SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the one that meets your requirements.
Standard Plan – Free
- Up to 1000 Interactions
- Broadcast Messages
- FAQ With NLP Engine
- Conversation Flow Builder
- Supports Facebook Messenger, Twitter, Line, Website, Skype, Slack, Viber, Telegram, and Kik
- Basic JSON API
- 1-month Analytics Data Retention
Professional Plan – By quote
- Up to 10000 Interactions
- Everything in the Standard Plan
- Menu, Auto Popup
- 3 Months of Analytics Data Retention
- Zapier
- Custom Integrations (Costs $32/hr)
Business Plan – By quote
- Up to 30,000 Interactions
- 5 Live Chat Licenses
- Advanced AI and ML Context, Synonyms/Stop Words, Disambiguation
- Campaign Management
- Email Customisation
- Menu, Auto Popup
- Advanced Branding and Colors
- Scripting Within Conversation Flow Builder
- WhatsApp Enablement Option
- Supports Facebook Messenger, Twitter, Line, Website, Skype, Slack, Viber, Telegram, and Kik
- Advanced JSON API
- Freshdesk, Zendesk, Salesforce, and Zapier
- Google Sheets and Google Calendar Integration
- Custom Integrations (Costs $32/hr)
- 3 Months of Analytics Data Retention
- Custom Integrations (Costs $32/hr)
- 3 Months of Analytics Data Retention
Enterprise Plan – Contact vendor
- 30000+ Interactions
- 7 Live Chat Licenses
- Automated FAQ Builder Docusense
- Advanced Branding & Colors
- Menu, Auto Popup
- Campaign Management
- Voice Interactions
- Email Customisation
- Cloud 2 Enterprise Bridge
- SMS
- File Upload (website bot)
- All Messaging Channels Supported in the Business Plan plus MS Teams and Mobile SDKs
- WhatsApp Enablement Option
- Cloud 2 Enterprise Bridge
- 12 + 1 months of Analytics Data Retention
- Custom Integrations (Costs $32/hr)
Integrations
Integrations
Engati supports JSON Rest APIs and integrates with the following applications:
- Google Calendar
- Google Sheets
- Freshdesk
- Salesforce
- Zendesk
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PwC, Unitel, Herman Miller
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
Company Email
contact@engati.com
Company's Address
Engati
1068, 24th main, HSR layout Bangalore, Karnataka
India
Engati Comparisons
Popular Engati Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Omnichannel inbox
- Automation tools
- Analytics
- CRM integration
- Virtual phone numbers
- Call forwarding
- Call recording
- Open API
- Scalability
- Multi-channel communication
- Workflow customization
- Data-driven insights
- Customer service
Pricing Info
klink.cloud offers various enterprise pricing plans to enhance communication and support. These plans scale with business growth, ensuring continuous improvement.
Omnichannel Inbox
Starter – $14.99/month
- 2 Agent Seats
- Unified Team Inbox
- 15,000 Message Monthly
- Facebook Messenger
- Instagram Channel
- LINE OA Channel
- Viber Channel
- Chat Tags, Chat Notes
- Essential Dashboard & Reports
- Virtual Phone Number (Add-on)
- Extra Agent Seat – $19/month
Growth – $49.99/month
- Everything in Starter except:
- 5 Agent Seats
- Unlimited Contacts
- 50,000 Message Monthly
- Ticket Management
Hyper Growth – $245/month
- Everything in Growth except:
- Unlimited Message Usage
- Email Channel
- Workflow Automation
- Extra Agent Seat – $49/month
Enterprise – By quote
- Everything in Growth except:
- 20+ Agent Seats
- Advanced Workflow Automation
- Custom API Integration
- Salesforce, Hubspot & CRM Integrations
- Advanced Telephony (IVR, Queue, Call Recording)
- SSO & Enterprise Authentication
- E-commerce Integration (Shopee, Lazada, Shopify)
- Dedicated Key Account Support
- Custom Onboarding & Agent Training
- 24/7 Tech Support
Telephony
Basic – $29.99/month
- 3 Agent Seats
- Unlimited Concurrent Calls
- IVR System
- Queue, Ring Group
- Inbound, Outbound Calls
- Queue Wallboard
- Supervisor Dashboard
- Call Notes, Call Tags
- CRM & Tickets
- Essential Dashboard & Reports
- Call Recording – 500 min
- Virtual Phone Number (Add-on)
Standard – $99.99/month
- Everything in Basic except:
- 5 Agent Seats
- Advanced Dashboard & Reports
- Unlimited Call Recordings
Enterprise – By quote
- Everything in Standard +
- Custom SIP Trunking
- Global Virtual Numbers
- Custom API Integration
- Salesforce, Hubspot & CRM Integrations
- SSO & Enterprise Authentication
- Advanced Call Routing
- Omnichannel Routing
- Dedicated Key Account Support
- Custom Onboarding & Agent Training
- 24/7 Tech Support
Integrations
klink.cloud’s open API feature integrates with businesses’ existing systems and applications. It also integrates with other solutions such as:
- Hubspot
- Salesforce
- Microsoft Dynamics
- Pipe Drive
- ZOHO CRM
- Zendesk Sell
- Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Asia Royal Hospital, Ninja Van
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
klink.cloud is a cloud-based communication platform that offers omnichannel communication, automation, analytics, and CRM integration for businesses seeking customer service.
Company Email
zin@klink.cloud
Contact No.
Company's Address
klink.cloud
160 Robinson Road #24-09
Singapore
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Please keep in mind that while both Engati and klink.cloud may offer an outstanding set of features each software may be aimed at a different business size. If you are comparing features you may want to pay attention to a company type they are catering to. Specific functionalities may scale up well for huge enterprises but if you have a small or mid-sized company it’s often better to avoid paying for advanced features that you may never actually use.
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