What is better Ebsta or SurveySparrow? If you wish to get a quick way to find out which Customer Experience Management Software product is better, our proprietary algorythm gives Ebsta a score of 8.0 and SurveySparrow a score of 8.5 for general quality and performance. Moreover, Ebsta is rated at 100%, while SurveySparrow is rated 100% for their user satisfaction level.
You can also evaluate their product details, such as functions, tools, options, plans, pricing, and more. See whether the solution allows you to customize at least part of its processes to ensure it fits your own business workflows.
As of now, the leading solutions in our Customer Experience Management Software category are: Alchemer, Smartlook, Zendesk.
Ebsta offers two SMB and enterprise pricing plans for you to choose from. Meanwhile, if you want a package that is tailored to the unique needs of your organization or team, please contact the vendor. Here are the details:
Inbox – $30/user/month or $360/user/month (paid annually)
Integrate with Salesforce
Synchronize contacts, calendars, and emails automatically
Unlimited Email Monitoring
Set Up Personalized Workflows
Meeting Scheduler
Send Out Emails Later
Integration with more than 50 websites
Team – $50/user/month or $600/user/year (paid annually)
Pricing starts at $19/month for the basic plan. Pricing can also be customized based on your specific needs.
SurveySparrow’s Flexible and Customized Pricing Approach
SurveySparrow has evolved its pricing strategy to focus on flexibility and customization, catering to the unique needs of both small businesses and large enterprises. Instead of fixed pricing plans, they now offer a personalized quote system to ensure that each customer receives a pricing structure that aligns perfectly with their specific requirements and usage scale.
Personalized Quote System
Customized Pricing: SurveySparrow invites potential customers to request a personalized quote, ensuring that the pricing aligns with their individual needs, scale of use, and specific features required.
Tailored to Your Needs: Whether you’re a small business or a large enterprise, SurveySparrow’s team will work with you to understand your survey needs and usage patterns, providing a pricing plan that fits your scenario.
Flexible Solutions: The focus is on offering scalable solutions, whether you need basic survey functionalities or advanced features for extensive data collection and analysis.
All the data, facts and reviews that we provided in this comparison were collected from official company websites, advertising materials available online, real-life experience from real clients as well as our personal hands-on use of every software by a professional reviewer. We do our best to comprehensively examine each software, as a result we not only analyze it internally, but we also compare our findings with opinions of other users from the B2B community.
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