Drift
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Enriched Data
- Saved Replies
- Book Meetings
- Email Fallback
- Chat Targeting
- Activity History
- Rep Profiles
- Agent Status
- Live View
- Follow Contacts
- Dynamic Routing
- Smart Notifications
- Lead Bot
- Knowledge Bot
- Advanced Targeting
- Conversation Qualified Leads
- Inbound and Outbound Sales Playbook
- Email Playbooks
- #DriftLinks
- Overall Performance Metrics
- Per Playbook Reporting
- Conversation Reporting
- Agent Reporting
Pricing Info
Pricing Info
Drift offers a free plan and quote-based premium plans. A startup plan is available for businesses with less than 50 employees.
Free – $0
- Live chat
Premium – By quote
- All features of the Free plan
- Custom Chatbots
- Drift Prospector
- Lead Routing
- Real-Time Notifications
- Drift Intel
- Drift Meetings
- Custom Salesforce Dashboards
- Integrations
- Dedicated Customer Success Manager
Enterprise – By quote
- All features of the Premium plan
- Drift Automation
- Drift Audiences
- Enterprise Configuration
- Enterprise Lead Routing
- Reporting APIs
- Technical Integration Setup
- 24/7 Chat Support
- Optimization Services
Integrations
Integrations
Drift.com integrates with the following business systems and applications:
- Slack
- SalesForce
- Marketo
- HubSpot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Leadpages, Vidyard, Rapidminer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Drift.com is a robust, conversation-driven live-chat messaging platform.
Company Email
Contact No.
Company's Address
3 Copley Place, 7th Floor
Boston, Massachusetts
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Analytics
- Automatic ticket distribution
- Automation (time and event based rules)
- Departments, tags, and filters
- Easy-to-use interface
- Gamification
- Help center
- Hybrid tickets
- Intelligent spam filter
- Knowledge base
- Live chat
- Mobile ready
- Multichannel support (voice, email, live chat, Facebook, and Twitter)
- Multilingual
- Service-level Agreement (SLA)
- Ticketing system
- Twilio voice integration
- Unlimited agents
Pricing Info
The pricing for getReply is 3¢ per reply to customer’s question. The service is free for up to 100 replies/month.
Features offered include:
- Unlimited agents
- Unlimited features
- Unlimited contacts
- You can cancel at any time
- 24/7 support (email, live chat)
Integrations
getReply integrates with the following business apps:
- 3DCart
- Artinic
- Adobe Business Catalyst
- AWeber
- CS-Cart
- Drupal
- Expression Engine
- GetResponse
- Highrise
- Joomla
- Weebly
- MailChimp
- Magento Go
- Nicereply
- Opencart
- PrestaShop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
getReply is a multi-channel, web-based customer service software which helps you offer customer support through multiple channels.
Company Email
support@getreply.com
Company's Address
616 Corporate Way
STE2 4000
Valley Cottage, NY 10989
USA
getReply Comparisons
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All the data, facts and experiences that we presented in this analysis were collated from official company sites, promotional resources available online, actual experience from real users as well as our individual hands-on use of each product by a professional reviewer. We pay a lot of attention to thoroughly study each product, therefore we not only analyze it internally, but we also compare our findings with opinions of other users from the SaaS community.
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