What is better DiamanteDesk or Sinch? You can use our scoring system to help you get a general idea which Customer Support Software product is will work better for your company. For overall product quality, DiamanteDesk earned 8.0 points, while Sinch earned 8.6 points. At the same time, for user satisfaction, DiamanteDesk scored N/A%, while Sinch scored 94%.
Details about their functions, tools, supported platforms, customer service, plus more are given below to give you a more accurate review. Keep in mind to purchase only the tools that you need so as not to waste cash for tools that are unnecessary.
We did our best to prepare reviews of all popular Customer Support Software products available out there, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
DiamanteDesk integrates with the following business systems and applications:
OroCRM
Salesforce
Sugar CRM
Magento
Wordpress
PrestaShop
Shopify
eBay
Amazon
Jira
YouTrack
Redmine
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An easy-to-use, open-source support ticketing system and customer service solution powered by Eltrino. This customer service software allows easy customizations to meet unique business needs.
You should keep in mind that even though both DiamanteDesk and Sinch may offer an excellent array of features every software could be designed for a different business size. If you are analyzing various solutions you should give some attention to a company type they are catering to. Certain features could scale up with no problem for big enterprises but if you have a small or medium company it’s frequently better to stay away from paying for customized functionalities that you may never have a chance to use.
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