Dezide
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Automatic data synchronization
- Computer telephony integration (CTI)
- Contact center portal
- Content feedback tool
- Content search engine
- Custom branding for troubleshooters
- DecisionEngine API
- Dezide Web Service API
- FAQ articles
- Field service solution
- Intelligent guides
- Multilingual support
- Normal/advanced guides
- Offline troubleshooter
- Portal customization
- Self-service portal
- Website integration
Pricing Info
Integrations
Integrations
Dezide Advisor offers easy integration with ticketing/CRM systems and agent dashboards.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nokia, Vestas, HP, Qtel, TDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Dezide is a guided troubleshooting solution for field service technicians and call center teams.
Company Email
info@dezide.com
Contact No.
Company's Address
Gasværksvej 5, 9000 Aalborg, Denmark
Dezide Comparisons
Popular Dezide Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Cloud-Based System
- Multi-Project Views
- Single View Data Display
- User Level Navigation
- Project Level Navigation
- Real-Time Project Statistics
- Automated Email Notifications
- Customizable Field Names
- Task Document Attachment
- Document Library
- Custom Report Maker
- Role-Based Security Controls
- Export Data Wizard
- Weekly Automated Export
- Annual Bulk Export
- Open API
- ASMX-Based API
- Free Upgrade
- Free Support
Pricing Info
AdminiTrack offers several enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Silver 1 – $59.95/monthly payment
- 5 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 1GB Attachment Space
Silver 2 – $177/monthly payment
- 15 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 5GB Attachment Space
Silver 3 – $327/monthly payment
- 30 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 5GB Attachment Space
Gold 1 – $645/monthly payment
- 60 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 10GB Attachment Space
Gold 2 – $895/monthly payment
- 100 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 20GB Attachment Space
Gold 3 – $1,305/monthly payment
- 150 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 30GB Attachment Space
Platinum 1 – $2,125/monthly payment
- 2500 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 50GB Attachment Space
Platinum 2 – $4,125/monthly payment
- 500 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 100GB Attachment Space
Platinum 3 – $8,000/monthly payment
- 1,000 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 200GB Attachment Space
Titanium – $18,750/monthly payment
- 2,500 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 500GB Attachment Space
Customers can choose from three billing period options:
- Monthly License (for North America subscribers only)
- 6 Month License (with 10% discount)
- One Year Subscription (with 15% discount)
Integrations
AdminiTrack offers an open API and has the capability of seamlessly integrating with an organization’s essential programs.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive web-based issue tracking system.
Company Email
support@adminitrack.com
Contact No.
Company's Address
2221 Peachtree Road NE, Suite D629,
Atlanta, GA 30309,
USA
AdminiTrack Comparisons
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Every time you compare various Customer Support Software apps you shouldn’t just analyze their list of features and offered pricing packages. Keep in mind the solution must be adjusted to your work processes and team so the more flexible their offer the better. Check what OSes are supported by Dezide and AdminiTrack and make sure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, because this may be a deal breaker for many firms.
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