Vision Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Cloud-Based System
- Multi-Project Views
- Single View Data Display
- User Level Navigation
- Project Level Navigation
- Real-Time Project Statistics
- Automated Email Notifications
- Customizable Field Names
- Task Document Attachment
- Document Library
- Custom Report Maker
- Role-Based Security Controls
- Export Data Wizard
- Weekly Automated Export
- Annual Bulk Export
- Open API
- ASMX-Based API
- Free Upgrade
- Free Support
Pricing Info
Pricing Info
AdminiTrack offers several enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Silver 1 – $59.95/monthly payment
- 5 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 1GB Attachment Space
Silver 2 – $177/monthly payment
- 15 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 5GB Attachment Space
Silver 3 – $327/monthly payment
- 30 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 5GB Attachment Space
Gold 1 – $645/monthly payment
- 60 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 10GB Attachment Space
Gold 2 – $895/monthly payment
- 100 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 20GB Attachment Space
Gold 3 – $1,305/monthly payment
- 150 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 30GB Attachment Space
Platinum 1 – $2,125/monthly payment
- 2500 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 50GB Attachment Space
Platinum 2 – $4,125/monthly payment
- 500 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 100GB Attachment Space
Platinum 3 – $8,000/monthly payment
- 1,000 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 200GB Attachment Space
Titanium – $18,750/monthly payment
- 2,500 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 500GB Attachment Space
Customers can choose from three billing period options:
- Monthly License (for North America subscribers only)
- 6 Month License (with 10% discount)
- One Year Subscription (with 15% discount)
Integrations
Integrations
AdminiTrack offers an open API and has the capability of seamlessly integrating with an organization’s essential programs.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive web-based issue tracking system.
Company Email
support@adminitrack.com
Contact No.
Company's Address
2221 Peachtree Road NE, Suite D629,
Atlanta, GA 30309,
USA
AdminiTrack Comparisons
Popular AdminiTrack Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- 3rd party single login and integrations
- Automation, workflow, SLA, and escalations
- Blabby – private social hub for your staff members
- Calendar and task Management
- Client management
- E-Mail parsing
- Integration with several scripts
- Manage multiple companies support
- Multi-channel – Facebook, Twitter, phone, chat, tickets
- Multi-language
- Online issue tracking and ticket management
- Reports and analytics
- Solutions, forums, knowledge base, predefined replies, Q and A
- Ticket and client pinning
- Time tracking and ticket billing
- Ticket queues, department and status creations
- Ticket views
- Two-way email parsing
- Vision Helpdesk API
- Vision Helpdesk mobile apps
Pricing Info
Vision Helpdesk offers both SaaS and On-Premises licenses. Select the pricing options depending on the type of license you need. SaaS Cloud License
- Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
- Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
- Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)
Download Recurring License
- Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
- Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
- Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
One-Time Download License
- Starter Help Desk – $200/agent
- Pro Help Desk – $400/agent
- Satellite Help Desk – $500/agent
- Pro Service Desk – $600/agent
- Ent Service Desk – $800/agent
Live Chat Software Pricing
- SaaS Live Chat – $20/agent/month (billed annually ) $25/agent/month (billed monthly)
- Download Recurring Live Chat – $16/agent/month (billed annually ) $20/agent/month (billed monthly)
- Download One-Time Live Chat – $400/agent
Integrations
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
- Google Hosted Emails
- Office365 Hosted Emails
- MS Exchange Emails
- Active Directory
- Paypal
- 2SMS
- Clickatell
- Drupal
- WHMCS
- Clientexec
- Live Chat Inc
- Live!Zilla
- UserLike
- Comm100
- GoToMeeting
- GoToAssist
- Twilio
- WordPress
- SugarCRM
- HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Company Email
sales@visionhelpdesk.com
Contact No.
Company's Address
2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India
Vision Helpdesk Comparisons
Popular Vision Helpdesk Alternatives
It may not always be sufficient to simply compare AdminiTrack and Vision Helpdesk with one another. Even though specific functionalities, cost and user reviews are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards claimed by each app. Frequently a less dominant software may turn out to be a great choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which proves that in spite of limited market presence it’s a significant rival to the services that dominate the market.
Page last modified