Deskero
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Cloud-Based System
- Multi-Project Views
- Single View Data Display
- User Level Navigation
- Project Level Navigation
- Real-Time Project Statistics
- Automated Email Notifications
- Customizable Field Names
- Task Document Attachment
- Document Library
- Custom Report Maker
- Role-Based Security Controls
- Export Data Wizard
- Weekly Automated Export
- Annual Bulk Export
- Open API
- ASMX-Based API
- Free Upgrade
- Free Support
Pricing Info
Pricing Info
AdminiTrack offers several enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Silver 1 – $59.95/monthly payment
- 5 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 1GB Attachment Space
Silver 2 – $177/monthly payment
- 15 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 5GB Attachment Space
Silver 3 – $327/monthly payment
- 30 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 5GB Attachment Space
Gold 1 – $645/monthly payment
- 60 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 10GB Attachment Space
Gold 2 – $895/monthly payment
- 100 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 20GB Attachment Space
Gold 3 – $1,305/monthly payment
- 150 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 30GB Attachment Space
Platinum 1 – $2,125/monthly payment
- 2500 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 50GB Attachment Space
Platinum 2 – $4,125/monthly payment
- 500 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 100GB Attachment Space
Platinum 3 – $8,000/monthly payment
- 1,000 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 200GB Attachment Space
Titanium – $18,750/monthly payment
- 2,500 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 500GB Attachment Space
Customers can choose from three billing period options:
- Monthly License (for North America subscribers only)
- 6 Month License (with 10% discount)
- One Year Subscription (with 15% discount)
Integrations
Integrations
AdminiTrack offers an open API and has the capability of seamlessly integrating with an organization’s essential programs.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive web-based issue tracking system.
Company Email
support@adminitrack.com
Contact No.
Company's Address
2221 Peachtree Road NE, Suite D629,
Atlanta, GA 30309,
USA
AdminiTrack Comparisons
Popular AdminiTrack Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
When you pick a software that you believe will work best for your company you shouldn’t only focus on what reviewers have to say about it. In many cases individual experience with the software will vary, depending on specific goals and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every solution to give you a reliable overview of how actual users of AdminiTrack and Deskero estimate their contact with the service. Our system is based on advanced analysis of product appearances on other websites, social media as well as blogs, so you are going to obtain a full and credible landscape of what other users think about every app. In this example AdminiTrack has a total satisfaction rating at N/A% while for Deskero N/A% of users claim they had a positive experience with it.
Page last modified