What is better DeskXpand or HelpOnClick? There are numerous Help Desk Software products in the market right now. The best way to find out which app fits your needs best is to compare them side by side. As an example, here you can examine DeskXpand and HelpOnClick for their overall score (8.0 vs. 8.4, respectively) or their user satisfaction rating (98% vs. N/A%, respectively).
Additionally, you can check their capabilities and pricing stipulations along with other helpful information below. When matching products make sure you examine their corresponding functions and mark their disparities to get a clearer picture of both deals. Likewise, remember to assess non-core features including security, backup, usability, and helpdesk support.
Our experts made sure to review all popular Help Desk Software solutions available on the market, but among them these three caught our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
The HelpOnClick live chat can be integrated into WordPress, Joomla, Drupal, Kentico, LightCMS, and Wix websites, as well as with popular e-commerce systems such as Magento, ZenCart, X-Cart, BigCommerce, Prestashop and others. Basically, the HelpOnClick live chat can be integrated into any website.
HelpOnClick’s live chat also can be integrated with CRM and help desk systems, and the app supports integrations with Facebook, Google Analytics, Gmail, Blogger, and Twitter.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Concordia University, e-mend Software, American Internet Domains LLC, Linku Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HelpOnClick offers a state-of-the-art live chat software that you can use to increase sales and customer satisfaction.
In the event you are still having doubts about which product will perform best in your case it may be a sound idea to investigate each service’s social metrics. Such metrics are quite often a way to see how popular each software is and how extensive is its online presence. For example DeskXpand Twitter profile has currently 19 followers. At the same time HelpOnClick Twitter is followed by 1337 users.
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