What is better DeskXpand or HelpOnClick? You can use our scoring system to help you get a general idea which Help Desk Software product is better for your company. For overall product quality, DeskXpand received 8.0 points, while HelpOnClick earned 8.4 points. Meanwhile, for user satisfaction, DeskXpand scored 98%, while HelpOnClick scored N/A%.
Specifics of their features, tools, supported platforms, customer service, and more are given below to give you a more accurate analysis. Don’t forget to purchase only the tools your business requires to avoid wasting money for functions that are unnecessary.
We realize that not all businesses have the time to try out a wide range of various services, so we created a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
The HelpOnClick live chat can be integrated into WordPress, Joomla, Drupal, Kentico, LightCMS, and Wix websites, as well as with popular e-commerce systems such as Magento, ZenCart, X-Cart, BigCommerce, Prestashop and others. Basically, the HelpOnClick live chat can be integrated into any website.
HelpOnClick’s live chat also can be integrated with CRM and help desk systems, and the app supports integrations with Facebook, Google Analytics, Gmail, Blogger, and Twitter.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Concordia University, e-mend Software, American Internet Domains LLC, Linku Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HelpOnClick offers a state-of-the-art live chat software that you can use to increase sales and customer satisfaction.
Please note that while both DeskXpand and HelpOnClick may provide an excellent range of features each app could be created for a different company size. If you are comparing features you should focus on a company size they are aimed at. Specific elements may scale up well for big enterprises but if you own a small or mid-sized business it’s often more sensible to stay away from paying for customized functionalities that you might never have a chance to use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
