What is better Deskun or ZupportDesk? When you need a competent Help Desk Software product for your business you have to invest time and examine a wide range of options. It doesn’t have to be tricky, and can be as simple as matching their traits in a table like the one below. You will also get a quick idea how each product functions. For instance, on this page you can check Deskun’s overall score of 8.0 and compare it against ZupportDesk’s score of 8.0; or Deskun’s user satisfaction level at 100% versus ZupportDesk’s N/A% satisfaction score.
The contrast will help you spot the strengths and weaknesses of each application, and make up your mind on which one suits you requirements better. Beyond the rich features, the software that is easy to understand and use is always the better product.
We realize that not all businesses have the time to try out a wide range of various products, so we created a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
It may not always be sufficient to just compare Deskun and ZupportDesk against one another. While reliable features, cost and user experience are all important and should be considered when making a final decision, you should also take a look at the recognition and awards claimed by each service. Very often a less popular product may turn out to be an amazing choice that was a winner of many B2B awards such as our Supreme Software Award which reveals that in spite of smaller market presence it’s a significant rival to the products that dominate the market.
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