What is better Deskun or Rescue by LogMeIn? If you’re having a difficult time deciding on the best Help Desk Software product for your company, it’s a good idea to compare the available software and see which solution offers more positive aspects. For instance, here you can compare Deskun (overall score: 8.0; user rating: 100%) vs. Rescue by LogMeIn (overall score: 7.4; user rating: N/A%) for their overall performance.
You can also see which one provides more features that you need or which has better pricing plans for your current budget. Working with a clear table to evaluate their features will significantly improve the chances of getting the appropriate product for your company. Pay attention to other aspects of the software for example intuitiveness, flexibility, scalability, and pricing options.
Currently, the leading services in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
Both Deskun and Rescue by LogMeIn were tested by a team of independent B2B experts who conducted a full study of all crucial elements of every service. Their final score was prepared with unique SmartScore model that provides an individual partial score to every component like: main functionalities, client support, mobile support, security, client satisfaction and market presence. We know useful features are not the only thing crucial to a business so we make an effort to pay attention to all facets of a solution prior to coming up with its final rating.
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